Your outdoor project deserves a team that understands design, safety, and long-term performance. Start by shortlisting deck builders with experience in your climate and preferred materials, whether composite, hardwood, or pressure-treated lumber. Look for portfolios that show similar layouts, stairs, and rail systems so you can visualize function and style in your own yard.
Verify credentials next. Confirm licensing that covers structural work, active general liability, and workers’ compensation, and familiarity with local codes and permitting.
Ask for three recent references and call them. Dig into site cleanliness, punctuality, and how the crew handled surprises like hidden rot or soil issues. A walk-through of a recent build can reveal craftsmanship details you might miss in photos.
Compare written proposals line by line. A reliable bid spells out demolition, framing species and dimensions, hardware types, flashing, waterproofing, and finish options. It also clarifies timeline, daily crew size, inspection milestones, and how change orders are priced. Ask about warranties on labor and materials, and who handles manufacturer claims if needed.
Finally, meet on site before you sign. Discuss traffic flow, shade, privacy, and future add-ons like lighting or heaters. Ask how they prevent ledger failures, what fasteners they prefer, and how they protect landscaping. Strong communication, documented processes, and clear expectations reduce risk and stress. When you find responsive, transparent professionals, and the numbers make sense, you have likely found the right deck builders to bring your vision to life.